Author

Liran Meir Frenkel

Senior Product Marketing Manager

About Liran Meir Frenkel

Liran Meir Frenkel works as the Head of Product Marketing for NiCE Outbound Engagement (LiveVox) and Digital Experience. With a rich background in the high-tech industry, she specializes in building and executing global business strategies, short- and long-term roadmaps, and go-to-market plans for cloud, RPA and CX domains. Outside of work, Liran is involved in LeadWith, a non-profit organization focused on empowering and promoting women in tech.

Blogs by this author

6 sales guidelines to turn AI into a force multiplier

5 failures of AI projects in customer service and why proactive outreach gets CX right

5 ways agentic AI can powerfully transform proactive engagement

Driving business impact through the 3 pillars of smart engagement

Create a streamlined world: Where tickets and data live in one place